Frequently Asked Questions


Here are some answers you might be wondering about. Do not hesitate to contact us when in need of more information.

Can you integrate with our ERP system?

Solvoyo enables data exchange through all contemporary industry-standard methods as well as brand-specific integration methods with all ERP systems and external data sources, reducing processing time and operating costs.

Solvoyo has the capabilities to access data from any data source like SAP, Oracle, Microsoft Dynamics, or Excel. We are pretty flexible in the integration methods that we are using to exchange the data and one of the differentiators of Solvoyo is a fast and easy integration.

What does the implementation process look like?

Implementation process usually takes 3-4 months and varies based on the scope of the solutions and workflows and the level of integration with other internal and external systems. starts with a discovery phase where we gather your business requirements and define the 

No matter where you are on your digital transformation journey, Solvoyo can support your supply chain initiatives. We deliver our services with a SaaS business model, making it simple and fast for you to get onboard, go live and start creating business value. 

What is the pricing model? 

SaaS business model focuses on mutually beneficial commercial relationships that last a long time. The onboarding fee is paid once and the SaaS fee is paid monthly. The duration of the SaaS contract can vary from annual to multiple years. We make it as easy to terminate the commercial relationship as it is to come on board with us. 

We have a one-time onboarding fee and monthly SaaS fees for after-go-live. Our assessment is based on the type & number of workflows to automate and the level of complexity.

What is the advantage of being a Cloud-Native SaaS platform?

Solvoyo Elevation Platform is a multi-tenant supply chain management solution built on secure and scalable cloud infrastructure, delivered as a SaaS platform. The platform’s distributed architecture uses the cloud as a computational engine, harvesting the power of supercomputer-like capacity on your laptop. This means, you don’t have to worry about hardware requirements or software upgrades. This also gives us the ability to constantly monitor the performance of the system and keep making ongoing improvements without involving your IT resources.

How do we access the platform, is there a limit to the number of users?

We operate on the Cloud with a single-data model. So, it is accessible via your browser on any device. Any number of authorized users can access the platform from anywhere in the world. Our easy-to-use and configurable UI enables excellent user experience, leading to higher planner productivity and lower planning cycle times.

How long is the on-boarding process?

4-6 months based on workflows and complexity, including 1-2 months of UAT

Does Solvoyo take over all the master data management system from customer's ERP to its platform?

Data belongs in the ERP system, we are just a layer to make sure the consistency of that data. We take the data through a batch process, at the beginning and give the customer the opportunity to correct the data to use in the processes.